VertexHubGroup Privacy Policy

1. Information We Collect

As a leading payments provider, VertexHubGroup collects the following types of information:

• Personal identification information
• Financial and payment details
• Banking information
• Transaction history
• Device and browser information
• Contact and communication details

2. Financial Data Protection

As a payments provider, we implement stringent measures to protect your financial information:

• PCI DSS (Payment Card Industry Data Security Standard) Compliance
• End-to-end encryption for all financial transactions
• Advanced fraud detection and prevention systems
• Secure tokenization of payment credentials
• Regular security audits and vulnerability assessments

3. How We Use Your Information

We use the collected information to:

• Process payments and financial transactions
• Verify user identity and prevent fraud
• Provide and improve payment services
• Comply with financial regulations
• Send transaction-related communications
• Personalize user experience

4. Regulatory Compliance

VertexHubGroup adheres to strict financial regulations, including:

• Anti-Money Laundering (AML) regulations
• Know Your Customer (KYC) requirements
• Financial reporting standards
• Data protection laws in all operational jurisdictions

5. Your Rights

As our customer, you have the right to:

• Access your personal and financial information
• Request corrections to your data
• Dispute transactions
• Request data deletion (subject to legal requirements)
• Opt-out of non-essential communications

6. Data Retention

We retain user data for as long as necessary to provide services, comply with legal obligations, and prevent fraud. Once data is no longer required, we securely delete or anonymize it.

7. Cookies & Tracking

We use cookies and tracking technologies to improve user experience, analyze website traffic, and enhance security. Users can manage their cookie preferences through browser settings.

8. Policy Updates

We may update this policy from time to time. Users will be notified of significant changes via email or website notifications.

9. Contact Us

If you have any questions about our privacy policy or financial services, please contact us at:

Customer Support: info@vertexhubgroup.com

Compliance Hotline: +(254)-700-354-050